Email CovePet

Product support, billing, privacy requests, and corrections to public pages all go to the same address.

Write to hello@covepet.com. If this is about a charge or an account, include the email you used. Do not email payment card details.

What to include

  • A short description of what you were trying to do.
  • The page or CovePet feature involved.
  • Any error message you saw, without passwords or payment details.
  • For a billing question, the charge date and account email.

Pet health questions

CovePet support cannot diagnose a pet, interpret symptoms, or provide treatment instructions. Contact your veterinary clinic for medical questions. If you believe your pet needs urgent care, contact an emergency veterinary service now.